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At Xezonline our #1 priority is customer satisfaction. If you have a problem, question, or concern, please contact us. We will answer your question or work to resolve the situation ASAP (usually within 24 hours).Xezo Incognito 925 Sterling Silver Ballpoint Pen, Medium Point. .999 Platinum Plated. Limited Edition & HandmadeMedium Tip Ballpoint PenSKU: Incognito 925 Sterling Silver B-2Copyrighted product design by Xezo. Model NameIncognito 925 Sterling Silver B-2MSRPBodySolid sterling silver barrelsCap ClosureTwist-action mechanismColorSterling SilverDiameter12 mmFittings.999 Platinum-plated platinumLength144 mm / 5.67 inLine WidthMedium (0.7 mm)PackagingGift box, certificate, and 3-year warranty cardPen TypeBallpointRefillStandard sized ballpoint refillUPCNone- Website OnlyWarrantyEvery Xezo writing instrument is guaranteed against all defects in workmanship and parts for 3 years from date of sale.Weight45 g / 1.59 oz The Xezo Incognito series of 925 Sterling Silver twist-action ballpoint pens are produced in a limited edition of 250 pieces, and each pen is individually numbered. Each edition of 250 pieces features different design elelments such as a redesigned clip or middle ring. The solid sterling silver body was designed for those who prefer pens with a substantial grip when writing. The pen is adorned with an intricate guilloche pattern and the solid brass fittings feature an ancient Greek key motif and are plated in .999 platinum. Each luxury pen is hallmarked with a 925 stamp. Suitable for medium to extra-large size hands. Every Xezo writing instrument is guaranteed against all defects in workmanship and parts for 3 years from date of sale. Every Xezo fine writing instrument hopes to amaze the imagination and bring joy to the eyes. From the simple to the complex, our designs run the gamut, evoking classical Greek and Art Deco styles from the past and the sleek modernity of the future. All Xezo pens are lovingly handcrafted using some of the world's most sought-after materials. No matter what Xezo writing instrument you choose, be assured it will preserve its beauty, value, and owner appreciation with the passage of time. IMPORTANT INFORMATION FOR BUYERS: We are an authorized internet dealer for the Xezo designer brand. Please note that any serial number on the product you receive will be different from any serial number shown in our stock pictures unless otherwise noted. Products sold by Xezonline on eBay are showroom quality (less than 60 days in the showroom) or better unless otherwise noted. This means that the packaging may or may not have slight imperfections such as small abrasions. Nonetheless, all items are thoroughly inspected to meet our high standard of customer satisfaction. The purchaser assumes all responsibility for all associated local, state, and country taxes, duties, or other fees related to purchases.